BookB delivers enterprise-grade salon management at a fraction of Zenoti's cost. No contracts, no setup fees, no complexity. Everything you need to run your salon efficiently without breaking the bank or requiring a computer science degree to operate.
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Zenoti charges enterprise prices even for single-location salons. Their pricing model was built for massive spa chains, not independent salon owners.
BookB believes every salon deserves professional software without the enterprise price tag. You get intelligent appointment scheduling that actually understands salon workflows, not generic booking software adapted from the hospitality industry.
Our queue management system was built specifically for walk-in traffic patterns common in beauty businesses. Client profiles track preferences, allergies, and service history without requiring staff to dig through multiple screens.
Payment processing integrates seamlessly with competitive rates, not inflated fees disguised as convenience. Resource allocation happens automatically based on staff skills and availability.
Inventory tracking prevents stock-outs without requiring manual counts. Marketing Automation: Sends reminders and promotions without additional monthly fees.
Reporting provides actionable insights, not overwhelming data dumps. Staff management includes scheduling, commission tracking, and performance metrics.
The mobile app works offline because we understand internet connectivity isn't always perfect. Client self-service booking reduces phone time and no-shows.
Waitlist management fills cancellations automatically. Package and membership management encourages repeat business.
Gift card tracking prevents revenue leakage. Multi-location support costs the same as single-location.
API access lets you integrate with existing tools. Regular updates add features without upgrade fees.
Your data remains yours, exportable anytime. Security includes encryption, backups, and compliance.
Support responds in hours, not days.
Zenoti started as spa software and still shows its origins. BookB was purpose-built for salons, barbershops, and beauty businesses from day one.
The difference shows in every feature. Appointment durations adjust automatically based on service type and client hair characteristics.
Color formulas save with each service for perfect consistency. Walk-in queue management prioritizes by service type and staff availability.
Staff skill matching ensures clients get stylists qualified for their requested services. Product usage tracking per service helps manage inventory and cost of goods sold.
Commission structures handle complex scenarios including retail, service percentages, and tiered performance bonuses. Retail product recommendations appear automatically during checkout based on services performed.
Before and after photo galleries build your portfolio and social media content. Client communication templates understand salon terminology and booking patterns.
Reports focus on metrics that matter to salon profitability, not generic retail analytics. The mobile app lets stylists manage their books and track their earnings.
Client profiles include detailed service history with photos, formulas, and preferences. Membership and package management encourages clients to pre-pay for regular services.
Equipment and station management prevents double-booking of specialized tools. Team scheduling accounts for overlapping services and setup time.
Break management ensures staff compliance with labor regulations. Supply ordering integrates with beauty industry distributors.
Continuing education tracking helps staff maintain certifications. Referral tracking rewards clients who bring friends.
Damage waiver collection protects your business. Retail sales tracking separates from service revenue.
The POS integrates with salon-specific payment scenarios.
Zenoti locks you into multi-year contracts with hefty cancellation penalties. BookB operates month-to-month because we're confident you'll stay for the value, not the contract.
Cancel anytime with zero penalties. Your data exports completely in standard formats.
No surprise price increases mid-contract. Feature updates happen automatically for all customers.
Support quality doesn't degrade for month-to-month customers. Implementation assistance helps you migrate smoothly.
Training resources remain accessible after initial setup. The mobile app continues working during your notice period.
Payment processing transitions smoothly to your new provider. Client data transfers to most major platforms.
Historical reporting remains available during transition. Staff accounts stay active until your final day.
Refunds are prorated if you cancel mid-month. No retention teams pressure you to stay.
Exit interviews help us improve for future customers. Recommendations for alternative software if we're not the right fit.
Reference calls connect you with similar salons using BookB. Trial periods let you test thoroughly before committing.
Money-back guarantees remove financial risk. Transparent pricing means no hidden fees at renewal time.
Volume discounts apply immediately, not after contract negotiations. Add locations without renegotiating your entire agreement.
Seasonal businesses can pause service during slow months. Ownership changes don't trigger new contracts.
Franchise expansion happens at consistent pricing.
Zenoti requires extensive training and often leaves staff confused. BookB is intuitive enough that new employees start using it productively within minutes.
The interface follows salon workflows naturally, not computer logic. Common tasks require fewer clicks than competitors.
Error messages explain what went wrong in plain language. The dashboard shows relevant information based on your role.
Appointment booking flows match how receptionists think. Service menus organize by category and popularity.
Client search finds people quickly by name, phone, or email. Calendar views switch between day, week, and month seamlessly.
Drag and drop rescheduling happens in seconds. Color coding distinguishes service types at a glance.
Staff photos help clients recognize their stylist. Real-time availability prevents double-booking automatically.
Conflict warnings appear before problems occur. Mobile responsiveness means the system works on any device.
Offline mode handles internet outages gracefully. Keyboard shortcuts speed up repetitive tasks.
Customizable layouts adapt to your specific workflow. Print formats match your branded materials.
Email templates maintain consistent communication. Text messages send automatically for reminders.
Notification preferences prevent information overload. Bulk actions handle routine administrative tasks.
Search filters find specific appointments or clients quickly. Archive features hide old data without deleting.
Undo functions reverse accidental changes. Auto-save prevents data loss from crashes or connection issues.
Browser compatibility works with Chrome, Safari, and Firefox. No special software installations required on workstations.
Everything you need to know about making the switch
Most salons complete migration in 2-3 days. BookB's migration team imports your client database, service menu, staff schedules, and historical data. We schedule the transition during your slowest period to minimize disruption. Training happens in small group sessions tailored to different roles. Support remains available 24/7 during your first week.
Yes, BookB integrates with major payment processors including Square, Stripe, and traditional merchant accounts. You're never forced to use our payment processing. If you prefer our integrated option, rates are competitive with direct processor pricing. No markup or hidden fees on transactions.
All client profiles, service history, purchase records, and appointment data transfer completely. Historical reports remain available for tax and business analysis purposes. Photos and notes attached to client profiles migrate automatically. Gift card balances and package remaining services carry forward precisely.
Yes, phone support is included at all pricing tiers. Chat and email support are also available. Response times average under 2 hours during business hours. Emergency support handles critical issues 24/7. Video screen sharing helps resolve complex questions quickly.
Absolutely. BookB's online booking is more customizable than Zenoti's with your branding, service descriptions, and pricing. The booking widget embeds on your existing website or works as a standalone booking page. Mobile-optimized for clients booking from phones. Real-time availability prevents scheduling conflicts. Clients can reschedule or cancel following your policies.
BookB's reporting focuses on actionable salon metrics rather than overwhelming you with data. Track revenue by service category, staff performance, retail vs service sales, client retention rates, and peak booking times. Custom reports can be created and scheduled for automatic delivery. Data exports to Excel for additional analysis. Dashboards provide at-a-glance business health indicators.
Yes, stylists can view their schedule, check earnings, update client notes, and manage their availability from iOS or Android apps. Clients also have a dedicated app for booking, viewing appointment history, and managing their profile. Both apps work offline with automatic syncing when connection returns.
Built-in marketing automation sends appointment reminders, birthday promotions, re-engagement campaigns for inactive clients, and new service announcements. Segment clients by service preferences, visit frequency, or spending level. Track open rates and booking conversions. All included in your monthly price, no per-email charges.
No contracts, no setup fees, no surprises
Perfect for single practitioners and small salons
For growing salons with multiple stylists
For established salons with larger teams
For salon chains and franchise operations