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Growth8 min read

Gift Cards and Packages: Boost Holiday Revenue

Gift cards are pure profit and future bookings. Learn how to maximize holiday gift card sales and turn them into loyal clients.

Gift cards represent one of the best opportunities salons have during the holiday season. They're essentially interest-free loans from customers: you get cash now, deliver service later. Plus, studies show that 30% of gift cards go unredeemed (pure profit), and when they are redeemed, clients typically spend 38% more than the card value.

For many salons, gift card sales in November and December represent 20-30% of total holiday revenue - often $10,000-50,000 depending on size.

Yet most salons treat gift cards as an afterthought, missing massive revenue potential.

This comprehensive guide reveals how to maximize gift card and package sales during the holiday season (and year-round), turning gift-givers into your salesforce and gift recipients into new loyal clients.

Why Gift Cards Are Salon Gold

Before diving into strategies, understand what makes gift cards so valuable:

Immediate Revenue

Cash in hand now for services delivered later:

  • Improves cash flow during year-end
  • Can invest or use revenue immediately
  • No accounts receivable
  • Future Bookings Guaranteed

    Every gift card sold is a future appointment:

  • Fills slower post-holiday period (January-February)
  • Creates predictable booking pipeline
  • Opportunity to convert recipients to regulars
  • New Client Acquisition

    Recipients are often new to your salon:

  • Zero acquisition cost (gift-giver paid you)
  • High-intent (chosen specifically for them)
  • Warm introduction (recommended by friend/family)
  • Opportunity to impress and convert
  • Upsell Opportunity

    Clients redeeming gift cards typically spend more:

  • Upgrade services ("while I'm here...")
  • Add retail products
  • Book additional services
  • Less price-sensitive (free money feeling)
  • Unredeemed Revenue

    Industry statistics:

  • 10-30% of gift cards never redeemed
  • Pure profit with zero cost of goods
  • No service time required
  • Marketing by Proxy

    Gift-givers are promoting you:

  • Recommending your salon to recipients
  • Vouching for quality
  • Word-of-mouth marketing
  • Social proof
  • Holiday Gift Card Strategy

    Maximize seasonal opportunity:

    Start Early (November 1st)

    Don't wait until December:

  • Launch November 1st
  • Promote throughout both months
  • Early buyers avoid last-minute stress
  • More time to capture opportunity
  • Multi-Channel Promotion

    Where to promote:

    In-salon:

  • Point-of-purchase displays at checkout
  • Signage in treatment areas
  • Table tents in waiting area
  • Mention to every client
  • Email marketing:

  • Dedicated gift card campaign
  • Include in weekly newsletters
  • Reminder emails weekly through December
  • Last-minute email December 20-23
  • Social media:

  • Instagram/Facebook posts 2-3x weekly
  • Stories daily
  • Highlights saved for easy access
  • Paid ads targeting local gift-givers
  • Website:

  • Homepage banner
  • Dedicated gift card landing page
  • Pop-up for visitors
  • Easy purchasing process
  • Google My Business:

  • Posts about gift cards
  • Special hours for gift card pickup
  • Photos of gift card packages
  • Compelling Packaging

    Make them gift-ready:

  • Professional printed cards (not generic)
  • Beautiful presentation (envelope, box, ribbon)
  • Gift messaging options
  • Seasonal designs
  • Physical and digital options
  • Perceived value matters:

    Beautiful packaging makes gift-giver feel good about their purchase and signals quality to recipient.

    Bonus Value Promotions

    Incentivize larger purchases:

    Example structures:

  • Buy $100 gift card, get $20 bonus
  • Buy $200, get $50 bonus
  • Buy $300, get $100 bonus
  • Why it works:

  • Encourages larger denominations
  • Creates value perception
  • Competitive differentiation
  • You still profit (bonus service cost is ~$10-20)
  • Timing:

  • Early bird special (November)
  • Black Friday/Cyber Monday promotion
  • Last-minute push (December 20-23)
  • Package Options Beyond Standard Cards

    Create curated experiences:

    "Spa Day Package" ($250):

  • Color service
  • Cut and style
  • Deep conditioning treatment
  • Paraffin hand treatment
  • Take-home product sample
  • "Monthly Maintenance" ($180 value, sell for $150):

  • 3 blowouts (one per month)
  • Valid 90 days
  • Complimentary beverage each visit
  • "Mother-Daughter Day" ($350):

  • Services for two
  • Includes cuts, styles, and treatments
  • Sparkling cider and snacks
  • "Complete Transformation" ($400):

  • Consultation
  • Color service
  • Cut and style
  • Product package
  • Why packages work better than cards:

  • Curated experience (no decision paralysis)
  • Higher average value
  • Easier gift-giving (pre-selected)
  • Creates expectations
  • Better conversion to future clients
  • Easy Purchasing Process

    Remove friction:

    In-person:

  • Keep inventory at front desk
  • Accept all payment methods
  • Immediate availability (no ordering required)
  • Fast transaction (under 5 minutes)
  • Online:

  • Dedicated gift card purchase page
  • Easy denomination selection or custom amount
  • Physical mail or instant email delivery
  • Personalization options (message, delivery date)
  • Mobile-optimized
  • Gift-wrap and shipping options
  • Phone:

  • Take payment over phone
  • Offer pickup or mail
  • Quick, professional process
  • Last-Minute Options

    December 20-24 strategies:

    Digital delivery:

  • Instant email gift cards
  • Beautiful email design
  • Printable version for physical gifting
  • Capture procrastinators
  • Extended hours:

  • Open longer for gift card sales
  • Same-day pickup available
  • Curbside or express pickup
  • Last-minute promotion:

  • "Don't panic!" messaging
  • Digital cards as perfect solution
  • Emphasize instant delivery
  • Post-Holiday Conversion Strategy

    Sold the cards - now convert recipients to regulars:

    Welcome Communication

    When gift card first used:

  • Warm welcome
  • Explain it's a gift card appointment
  • Thank the gift-giver (by name)
  • Make it special experience
  • First impression critical:

    Recipients form opinion of your salon based on this visit. Exceptional experience converts gift card recipients to regular clients at 40-60% rate.

    Upsell Appropriately

    Strategic recommendations:

  • Retail products to maintain results
  • Additional services that complement
  • Membership or package for ongoing care
  • Soft sell approach:

    "Your gift card covers the color beautifully. The gloss treatment would add amazing shine - it's an additional $35, but I think you'd love it. Would you like to add it?"

    Book Next Appointment

    Before they leave:

  • Explain maintenance timing
  • Offer to prebook next appointment
  • Provide discount incentive ("Book today, 15% off next visit")
  • If they don't prebook:

  • Get contact info
  • Add to email marketing
  • Automated rebooking reminders
  • Follow-Up Sequence

    Post-appointment communication:

    **Day 1:** Thank you email, ask for feedback, social media follow request

    **Week 1:** Check-in message, maintenance tips

    **Week 4:** Rebooking reminder, special offer for gift card recipients

    **Week 8:** Final outreach before marking as unconverted

    Gift Card Recipient Offers

    Special new client incentive:

  • "Welcome Offer: 20% off your first self-paid visit"
  • Extends relationship beyond gift card
  • Converts to paying client
  • Track and Optimize

    Measure:

  • Gift card redemption rate
  • Recipient conversion to regular clients
  • Average additional spending during redemption
  • Time to redemption
  • Optimize based on data:

  • Improve low redemption rates
  • Increase conversion with better follow-up
  • Encourage faster redemption
  • Year-Round Gift Card Programs

    Don't limit gift cards to holidays:

    Ongoing Availability

    Always offer gift cards:

  • Birthdays, anniversaries, celebrations
  • Thank you gifts
  • Corporate gifts
  • Client referral gifts
  • Make purchasing easy:

  • Visible at checkout year-round
  • Website purchase option
  • Quick mention to all clients
  • Corporate Gifting Programs

    Target businesses for:

  • Employee appreciation gifts
  • Client gifts
  • Event prizes or giveaways
  • Holiday employee gifts
  • B2B approach:

  • Volume discounts
  • Bulk ordering options
  • Custom branding available
  • Invoicing and account options
  • **Potential:** Single corporate order could be $5,000-20,000

    Referral Gift Cards

    Encourage referrals:

  • Referring client receives gift card for successful referral
  • Referred client receives welcome gift card
  • Both incentivized
  • Win-win:

  • Costs less than advertising
  • Higher-quality new clients
  • Rewards loyal clients
  • Special Occasions

    Promote gift cards for:

  • Valentine's Day
  • Mother's Day
  • Father's Day
  • Graduations
  • Weddings
  • Birthdays
  • Timely promotion captures gifting opportunities throughout year.

    Technical Considerations

    Manage gift cards efficiently:

    Digital vs. Physical

    Digital gift cards:

  • Instant delivery
  • No inventory needed
  • Can't be lost
  • Easy tracking
  • Perfect for last-minute
  • Physical gift cards:

  • More traditional gifting experience
  • Beautiful packaging
  • Tangible gift
  • Some prefer physical
  • **Best practice:** Offer both options

    Tracking and Management

    Essential features:

  • Unique card numbers
  • Easy balance lookup
  • Track issued vs. redeemed vs. outstanding
  • Expiration management (if applicable)
  • Partial redemption capability
  • Reporting and analytics
  • BookB's gift card management:

  • Both digital and physical cards
  • Automatic tracking
  • Easy redemption at checkout
  • Comprehensive reporting
  • Online purchasing integration
  • Legal and Compliance

    Important considerations:

  • State laws on expiration dates (many states prohibit expiration)
  • Breakage revenue recognition (accounting)
  • Disclaimer language
  • Terms and conditions
  • Consult with accountant on proper recognition of gift card revenue.

    Maximizing Holiday Revenue

    Real example:

    Medium salon (5 stylists), 400 active clients:

    Conservative gift card strategy:

  • 15% of clients buy gift cards = 60 sold
  • Average value $125
  • Revenue: $7,500
  • Aggressive gift card strategy:

  • 30% of clients buy (strong promotion) = 120 sold
  • Average value $175 (bonus promotions drive larger denominations)
  • 10 corporate bulk orders averaging $500 = $5,000
  • Revenue: $26,000
  • Difference: $18,500 additional revenue

    Plus:

  • 100+ future appointments
  • 40-60 potential new regular clients
  • Improved cash flow during slow January-February
  • **Time investment:** 10-15 hours setup and promotion

    **ROI:** 1,500-2,500%

    Common Mistakes to Avoid

    Mistake #1: Starting Too Late

    Waiting until mid-December misses majority of opportunity. Start November 1st.

    Mistake #2: Poor Promotion

    Having gift cards available but not actively promoting them. Promote weekly across all channels.

    Mistake #3: Difficult Purchase Process

    Making clients work too hard to buy. Online purchase option is essential.

    Mistake #4: Generic Presentation

    Cheap-looking cards in plain envelopes. Beautiful packaging increases perceived value.

    Mistake #5: No Post-Redemption Strategy

    Selling cards but failing to convert recipients. Have systematic follow-up.

    Mistake #6: Ignoring Year-Round Opportunity

    Only offering during holidays. Keep them available and promoted year-round.

    Start Maximizing Gift Card Revenue

    Gift cards are among the highest-ROI opportunities salons have. They require minimal effort to set up, cost almost nothing to promote, and generate significant revenue with very high profit margins.

    The holiday season is the peak opportunity, but year-round gift card programs provide steady additional revenue stream.

    BookB makes gift card management effortless: easy online purchasing, automatic tracking, beautiful digital card delivery, simple redemption, and comprehensive reporting showing exactly how your gift card program performs.

    Ready to boost revenue with gift cards? [Start your free 30-day trial](/pricing) of BookB today and see how easy profitable [gift card programs](/features) can be. Explore [revenue growth strategies](/blog/salon-revenue-growth-strategies) for more ideas. [Contact us](/contact) for gift card setup support.

    Ready to Transform Your Salon?

    Start your free 30-day trial of BookB today. No credit card required.

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